FAQs
1. WHAT PAYMENT OPTIONS ARE AVAILABLE?
We accept a variety of secure payment methods to make checkout convenient for our customers.
Currently accepted payment methods may include:
- Visa
- Mastercard
- American Express
- Discover
Additional payment options, such as PayPal or other local payment methods, may be offered depending on your location and checkout availability.
All available payment methods will be shown during the checkout process.
2. IS MY PAYMENT INFORMATION SAFE?
Protecting your personal and payment information is one of our priorities.
All transactions on brevikshop are processed through secure payment systems that use encryption technology to help protect your information.
We do not store complete credit card numbers or sensitive payment details on our website servers. Payment processing is securely managed by trusted third-party payment providers.
3. WILL I BE CHARGED CURRENCY CONVERSION FEES?
Our store prices may be displayed in U.S. Dollars (USD) or other currencies depending on your region and website settings.
If your payment method uses a different currency, your bank, card issuer, or payment provider may automatically convert the amount based on their current exchange rates.
Any currency conversion charges or international transaction fees are determined by your financial institution and are not collected or controlled by brevikshop.
4. HOW CAN I MAKE SURE MY SHIPPING ADDRESS IS CORRECT?
Please carefully review your shipping details before submitting your order.
Make sure the following information is accurate:
- Full recipient name
- Complete street address
- City
- State/province
- ZIP or postal code
- Country/region
- Contact phone number
For international shipments, using standard English characters when entering your address may help reduce possible delivery delays or carrier processing issues.
5. CAN I UPDATE MY DELIVERY ADDRESS AFTER PLACING AN ORDER?
If you need to make changes to your shipping address, please contact our support team as soon as possible:
Email:
support@brevikshop.com
We will do our best to help update your information before your order enters processing or shipping.
Please note that once an order has been prepared, shipped, or transferred to the carrier, we may not be able to modify the delivery address.
To avoid delays, please confirm your shipping details carefully before completing your purchase.
6. WHEN WILL MY ORDER ARRIVE AND HOW CAN I TRACK IT?
Shipping times may vary depending on your location, shipping method, carrier schedules, and order processing time.
After your order has been shipped, you will receive a confirmation email containing tracking information when available.
You can check your shipment status through:
https://www.17track.net/en
Please understand that delivery may occasionally be affected by factors outside of our control, including customs inspections, carrier delays, severe weather, holidays, or high-volume shipping periods.
For additional details, please refer to our Shipping Policy.
7. WHAT IF MY PACKAGE ARRIVES WITH A MISSING ITEM?
If your package arrives incomplete or an item is missing, please contact us promptly so our team can investigate.
Please email:
support@brevikshop.com
To help us resolve the issue quickly, include:
- Your order number
- The email address used when placing the order
- Description of the missing product
- Photos of the package and received items (if applicable)
Our customer support team will review your request and provide assistance.
Please note that some orders may be delivered in separate packages. Before reporting a missing item, please check your tracking details to confirm whether additional packages are still in transit.
CONTACT US
Still have questions? Our customer care team is here to help.
Store Name:
brevikshop
Legal Business Name:
Silver cork INC
Email:
support@brevikshop.com
Phone:
+1 732-921-2376
Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM ET
Business Address:
965 Idalia St Aurora CO 80011 US
Website:
https://brevikshop.com